What are cookies?
A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.
Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.
There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.
If you wish to find out more about cookies, we find this website quite helpful www.aboutcookies.org this link will open in a new window. Neuff Athletic Equipment are not responsible for the content of external websites
Session cookies - only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser. Neuff only use this type of cookie on our website.
Persistent cookies - these last longer than the browser session e.g. if you log into a website and then return to the website some days later, the website knows who you are and displays a welcome message to you. Persistent cookies enable this to happen. Neuff do not use this type of cookie on our website.
First party cookies - these are set by the domain (or sub-domain) in the web browser, our first party cookies are set by neuff.co.uk sub-domains. Neuff do not use this type of cookie on our website.
Third party cookies - these are set by a different domain to the one on the website you are looking at. Third party cookies are used for a variety of reasons. These are outlined in the third party cookie section. Neuff do not use this type of cookie on our website.
Cookies - Frequently Asked Questions
Do I have to accept cookies?
To make full use of the Neuff Athletic Equipment shopping experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet, mobile phone, and by using Apps.
If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to place a home delivery order or make reservations as cookies are required for the ordering process to be completed.
Are cookies used on web, mobile, tablet and apps?
Yes, cookies, or other data storing devices are used on all of our digital channels (web, mobile, tablet and Apps).
We know that lots of our customers now shop using more than one channel, so we've put all the information about cookies and similar technologies on each of the channels we offer right here, in one place. So whether you read these pages from your computer, your mobile phone, or your tablet, you can find out about our cookies and similar technologies and our policy all in one place. It's just one of the things we do to make your life as a valued Neuff Athletic Equipment customer, easier.
How long do you keep cookies for?
On the whole we only keep cookies for the duration of your visit, or for a short time after.
Do cookies contain my personal information?
No, cookies do not contain confidential information such as your home address, telephone number or credit card details.
The Neuff Athletic Equipment cookie list
About this list
We will update this list as we make changes to the shopping experience on our websites, mobile website and mobile applications.
We will update this page as we gather more information and as any cookies change on our sites. Whilst we intend to update this page regularly, there may occasionally be some cookies missing from the list.
The web, mobile, tablet and apps don't always use the same cookies. We've highlighted which channel uses which cookie so it's easier for you to understand which ones might affect you.